Contents

1. 1. About these terms
2. 2. Who we are
3. 3. Words we use
4. 4. Joining the program
5. 5. Your code
6. 6. How commission is earned
7. 7. What doesn't earn commission
8. 8. Program settings and Partner status
9. 9. Getting paid
10. 10. Tax and GST
11. 11. Posting and disclosure
12. 12. What you must not say about kirri
13. 13. How kirri appears in your content
14. 14. Where your code must not go
15. 15. Gifted products and paid campaigns
16. 16. Using our brand
17. 17. Using your content
18. 18. Confidentiality
19. 19. Suspension and ending
20. 20. Changes to these terms
21. 21. Responsibility and liability
22. 22. Your information
23. 23. Our relationship
24. 24. General
25. 25. Questions

kirri Keyholders: program terms

Last updated: 5 November 2026

1.About these terms

• The agreement: These terms are the agreement between you and kirri for the kirri Keyholders program.
• Accepting: You accept them when you tick the box on our application form, agree to a campaign brief, or first use or share your code, whichever comes first.
• Your numbers: Your commission rate and your audience's discount are in your program settings (section 8), not on this page.
• Not for you? If you don't agree with these terms, please don't apply or use a code.

2.Who we are

The program is run by Scent Australia Home Pty Ltd (ABN 82 629 688 124), trading as kirri ("kirri", "we" or "us"), of Ground Floor, 36 Regent Street, Richmond VIC 3121, Australia.

Contact us at [email protected] or on 1300 731 680.

3.Words we use

• Code: The discount code we issue to you for the program.
• Program settings: Your commission rate, your audience's discount, your code's earning period, the Partner threshold and Partner benefits, plus anything else we tell you is a program setting. We email them when you join and whenever they change.
• Campaign brief: A written agreement (email is fine) for paid or specific content work. See section 15.
• Eligible order: An order that earns commission under section 6 and isn't excluded by section 7.
• Net sale value: The price of the products in an order after all discounts, including your code. It excludes GST, shipping, gift wrapping, gift card purchases and any amount later refunded or credited.
• Confirmed: Commission on an eligible order is confirmed 30 days after the order is placed, as long as the order hasn't been cancelled, returned, refunded or charged back by then.
• Your content: Anything you create or post while you're a Keyholder that features kirri, our products or your code.
• You: The person or business we accept into the program. If you join through a company or agency, the person who makes the content must follow these terms too.

4.Joining the program

• Age: You must be at least 18.
• Location: You must live in Australia, unless we agree in writing that you can take part from overseas.
• Your accounts: You must own the accounts you post from, or have permission to post from them.
• Independence: You can't be an employee or contractor of kirri, or of any agency that works on the program.
• One account: You can hold only one Keyholder account.
• Honest details: What you tell us in your application, including your audience size and location, must be true. Don't buy followers, likes, views or comments, or use bots to inflate engagement.
• Our decision: We accept Keyholders at our discretion and may decline an application without giving a reason.
• No guarantees: Joining doesn't guarantee any sales, commission, gifted product or paid work.

5.Your code

• Yours alone: We issue you a code to share with your own audience, within the limits in sections 11 to 14.
• Where it works: Your code gives your audience a discount on houseofkirri.com, and on any other kirri online store we tell you it works on.
• Code name: Your code is usually based on your name or handle. We may decline a code name that's offensive, misleading or uses another brand's name.
• How long it lasts: Your code is valid for the period in your program settings, unless we extend or replace it. We'll tell you before it ends.
• Personal: Don't transfer, sell or share your code with another creator.
• Replacement: We may replace or reissue your code if it's misused, leaked or needs changing for a technical reason. We'll tell you when we do.
• Inactive codes: If your code isn't used for 12 months, we may deactivate it after giving you 14 days' notice.
• Other offers: Your code might not work with other discounts or promotions. Only one Keyholder code can be used per order.

6.How commission is earned

Commission is tracked automatically. You never submit a claim, send us a list or report a sale.

• Qualifying orders: A customer completes an order on a kirri store your code works on, with your code applied at checkout, during your code's earning period.
• How it's calculated: Your commission rate multiplied by the net sale value of each eligible order.
• Start date: Your code starts earning on the date in your welcome email. Orders placed before then don't earn commission, even if they used your code.
• When it's payable: Commission becomes payable once it's confirmed (section 3).
• Subscriptions: If a customer uses your code to start a subscription, you earn commission on the first order only, unless your program settings say otherwise.
• The code is what counts: If a customer doesn't enter your code, there's no commission, even if they bought because of your post. The code is the only thing our system can see.
• System faults: If a technical fault stops your code working or an order being recorded, we'll fix it as soon as we reasonably can and credit any commission we can verify.
• Our store: We set our own products, prices, stock and promotions, and may change them at any time.

7.What doesn't earn commission

• Cancelled or returned orders: Orders that are cancelled, returned, refunded or charged back. Section 9 covers commission already paid on them.
• Your own orders: Orders by you or someone in your household, and orders you place for other people. You keep your discount and can buy whatever you like.
• Trade orders: Wholesale, trade, corporate and bulk orders, even if your code was applied.
• Other stores: Orders placed anywhere other than a kirri online store your code works on, including marketplaces and retailers.
• Gift cards: The purchase of gift cards.
• Banned channels: Orders where your code was used through a channel banned in section 14.
• Fraud: Orders we reasonably believe are fraudulent or artificial, or were arranged to generate commission rather than to buy products.
• Suspicious orders: We may hold commission while we review an order, or a pattern of orders, that looks suspicious. We'll tell you if we do, and finish our review within 60 days.

8.Program settings and Partner status

• Where your numbers live: Your commission rate, your audience's discount, your code's earning period and the Partner threshold are in your program settings. They aren't printed here because a number on this page would eventually be wrong.
• Partner status: When your confirmed sales reach the threshold in your program settings, you become a Partner. Partner benefits are set out in your program settings.
• Changes in your favour: We can make a change that benefits you, such as a higher rate, at any time.
• Other changes: We'll email you at least 14 days before a change that lowers your rate, your audience's discount or your benefits. It won't affect commission on orders placed before it takes effect.
• If you don't agree: You can leave before the change takes effect, and we'll pay your confirmed balance in full.

9.Getting paid

• When: We pay once a month, within 14 days after the end of the month, for all commission confirmed during that month.
• How: In Australian dollars, by bank transfer to an Australian bank account. If you're overseas, we'll agree a payment method with you, and any transfer fees are yours.
• Statements: Each month you have confirmed commission, we'll send you a statement within 14 days after the end of the month, even if the balance carries over. If you think a statement is wrong, tell us within 60 days so we can check it.
• Minimum payment: We pay when your confirmed commission reaches A$25. If it's less, your balance carries over to the next month. You don't lose it.
• If you go quiet: If your balance is below A$25 and you earn no new commission for three months, we pay the remaining balance in full, whatever the amount.
• If your participation ends: We pay your confirmed balance in full, whatever the amount (section 19).
• Your payment details: We ask for them after your first sale, through a secure form. We can't pay you until we have them, and your commission keeps building in the meantime.
• Scam warning: We never ask for bank details, passwords or payments by email, text or social media message. If someone claiming to be kirri does, contact [email protected] before you reply.
• Refunds after payment: If an order is refunded or charged back after we've paid commission on it, or we overpay you by mistake, we'll deduct the amount from your next payments. If there are no further payments, you'll repay it within 30 days of our written request.

10.Tax and GST

• Your tax: You're responsible for the tax on what you earn.
• ABN: Before we pay you, we'll ask for your ABN. If you don't have one, you can give us the ATO's "Statement by a supplier" form where it applies, for example because this is a hobby. If you give us neither, the law may require us to withhold tax from your payments. If we do, we'll pay it to the ATO and give you a record of the amount.
• GST: Commission rates and campaign fees don't include GST. If you're registered for GST, we'll add GST to what we pay you.
• Self-billing (RCTIs): Once you tell us in writing that you're registered for GST, this is our agreement for recipient-created tax invoices (RCTIs). It stays in place while these terms apply to you:
  • it covers the promotion services you supply to us in return for commission under these terms;
  • you acknowledge you're registered for GST when you tell us, and we acknowledge we're registered for GST;
  • we can issue RCTIs for those supplies, and we'll issue them with your monthly statement;
  • you won't issue tax invoices for those supplies; and
  • each of us will tell the other if we stop being registered for GST.
• Campaign fees: For fees under a campaign brief, send us a tax invoice (or an invoice, if you're not registered for GST) once the work is done.

11.Posting and disclosure

Whenever you post about kirri, whether through your code, a gifted product or a paid campaign, your audience must be able to see the commercial relationship straight away.

• In the post itself: Put the disclosure at the start of the caption, and on screen or spoken in videos and stories. A disclosure only in your bio, in a comment or hidden behind "more" doesn't count.
• Clear words: Use plain words such as "Ad", "Paid partnership with kirri", "Gifted by kirri" or "I earn commission on this code".
• Not enough on its own: A brand tag, a discount code, a thank-you, or abbreviations like #sp, #spon or #collab.
• Platform labels: Turn on the platform's paid-partnership or branded-content label where it has one, as well as your own disclosure.
• Every time: Disclose in every post, story frame and video, and keep the disclosure if you edit the post later.
• Honest opinions: Only share views you genuinely hold about products you've actually used. You're free to say what you don't like. If a product seems faulty, please also tell [email protected] so we can fix it.
• No pretending: Don't say you bought something you were gifted, or that you aren't paid when you are.
• Reviews: Don't review kirri products on our website, Google, a marketplace or any review site unless the review clearly says you're a Keyholder.
• Fixes: If a post doesn't disclose properly, we may ask you to fix or remove it, and you'll do so within 48 hours.

Disclosure is your obligation under the Australian Consumer Law and the AANA Code of Ethics, and it protects us both. Follow any current guidance from the ACCC and Ad Standards.

12.What you must not say about kirri

kirri sells fragrance for the home. Our products aren't therapeutic goods, and Australian therapeutic-goods law prohibits claims that they affect a person's health. In any post, caption, story, video or message, don't claim or imply that a kirri product:

• treats, cures, prevents or relieves any illness, condition or symptom;
• helps anyone sleep, reduces stress or anxiety, aids concentration, or improves mood as a health outcome; or
• is safe to apply to skin, inhale directly, swallow, or use around a pregnancy, an infant or an animal, beyond what the product label says.

You can describe how a scent smells and how it makes a room feel. You can't say what it does to a person's body or health.

Unless we've given you the wording, don't make claims about:

• the environment or ingredients, such as "natural", "non-toxic", "clean", "eco", "sustainable" or "chemical-free";
• where products or ingredients are made or come from;
• performance, such as how long a product lasts or how large a space it scents; or
• prices, discounts, offers, stock levels or deadlines, such as "last chance" or "almost sold out".

Also don't:

• compare kirri with other brands, or criticise other brands;
• claim to speak for kirri, or present yourself as a kirri employee or representative; or
• say anything about kirri that you know, or should know, is untrue.

13.How kirri appears in your content

• Use as directed: Show products being used the way the label says.
• Children and pets: Don't show children or pets handling products, fragrance oils or reeds, or near a lit candle. Don't direct content about kirri at children.
• Candles: Don't show a lit candle left unattended, or near curtains, paper or anything else that could catch fire.
• Oils and liquids: Don't show fragrance oil or diffuser liquid on skin, food or furniture unless the label says that's fine.
• True to life: Don't edit images, or use AI tools, so a product looks different from what a customer receives. Don't use AI to create a person, testimonial or review that isn't real.
• Brand safety: Don't feature kirri in content that's sexually explicit, hateful, discriminatory, harassing, violent, illegal or dangerous.
• One brand per post: Don't feature other home-fragrance brands in the same post as kirri unless we agree.
• Giveaways: Don't run a giveaway or competition involving kirri unless we've agreed in writing.

14.Where your code must not go

Your code is for your own audience. Don't post it to, submit it to or use it in:

• coupon, voucher, deal or cashback sites and apps, or browser extensions that surface codes at checkout;
• bargain forums, deal subreddits, or groups set up to share discount codes;
• search or shopping ads, including ads on searches for kirri, house of kirri, houseofkirri, any kirri product name or misspellings of them;
• paid social ads, boosted posts or other sponsored placements, unless we've agreed in writing;
• comments on kirri's own posts, ads or reviews, or on other creators' posts;
• marketplace or resale listings;
• emails, texts or direct messages to people who haven't agreed to hear from you; or
• any website, account or group that isn't yours.

Spam law: Any email or text you send with your code must comply with the Spam Act 2003 (Cth).

Incentives: Don't offer people cash, cashback or gifts for using your code, beyond the discount itself.

If your code leaks: If we find your code somewhere banned, we'll deactivate it and issue you a new one. If you, or someone acting for you, put it there, commission on orders using that code after it was posted isn't payable. If it got there without your involvement, we'll pay commission as normal up to the time we deactivate it.

Tell us: If you spot your code somewhere it shouldn't be, email [email protected].

15.Gifted products and paid campaigns

• Gifted product: Product we send you is yours to keep. You don't have to post about it unless a campaign brief says so. If you do post, disclose it (section 11).
• Loans: If we lend you a product, such as a diffuser for a shoot, we'll say so in writing. You'll return it in good condition when we ask, and we'll pay the return postage.
• Campaign briefs: For paid work or specific content, we'll agree a campaign brief in writing. It sets out the deliverables, deadlines, fee, approvals, how long posts stay up, usage rights and any exclusivity.
• Approvals: If a brief needs our approval before posting, don't post until we approve. We'll aim to reply within 3 business days.
• Fees: Unless the brief says otherwise, we pay campaign fees within 30 days after the content is live and we've received your invoice.
• Staying live: Unless the brief says otherwise, keep campaign posts up for at least 3 months.
• Briefs and these terms: These terms apply to every campaign. Where a brief deals with something differently, the brief applies for that campaign.

16.Using our brand

• Our material: We may give you photos, video, logos or copy. You may use them only to promote kirri while you're a Keyholder, and only as we supply them.
• No changes: Don't alter our logo or material, combine it with another brand, or pass it to anyone else.
• Our name: Write our name as kirri, in lowercase. Don't use kirri, or anything similar, in your username, account name, domain name or business name, and don't create accounts that could be mistaken for ours.
• Trade marks: Don't register or apply for any trade mark, domain name or social handle that includes kirri or a kirri product name.
• When you leave: Stop using our material in new content, and delete anything we supplied that you haven't published.

17.Using your content

• You own it: You keep ownership of everything you make.
• Sharing on our channels: You give us a worldwide, non-exclusive, royalty-free licence to share, repost, embed and feature your content on kirri's own channels. That includes our social accounts, websites, emails and showroom screens. We'll credit your handle where it's practical.
• Edits: We may crop, resize, subtitle or translate your content, and add our branding or a caption. We won't edit it in a way that changes what you said or misrepresents you.
• Paid ads: We'll only use your content in paid advertising, or run ads through your account, with your agreement in a campaign brief or by email, and only for the period agreed.
• Your name and image: You let us use your name, handle and image as they appear in your content, alongside it, and say publicly that you're a Keyholder.
• Moral rights: You consent, for the purposes of the Copyright Act 1968 (Cth), to us doing the things in this section, including not crediting you where that isn't practical. If someone else helped make the content, you'll get the same consent from them.
• Your promises: Your content is your own original work. You have consent from everyone who appears in it, and the rights to any music, images or other material in it.
• Music: Platform music libraries often don't cover brand use, so we may remove or replace music when we reuse your content.
• How long: This licence continues after you leave the program, until you ask us to stop.
• Asking us to stop: Email us and, within 30 days, we'll stop using your content in new material and remove it from our websites. We don't have to recall emails already sent, printed material or earlier social posts.

18.Confidentiality

• What's confidential: Your commission rate, your program settings (apart from your audience's discount), campaign fees, and any unreleased product, launch or business information we share with you.
• What you can share: You can tell your audience what discount your code gives.
• Exceptions: This doesn't cover information that's already public or that the law requires you to disclose. You can also share it with your manager or professional advisers if they keep it confidential.

19.Suspension and ending

• Leaving: You can leave at any time. Email [email protected] and we'll deactivate your code.
• Ending with notice: We may end your participation for any reason by giving you 30 days' notice by email.
• Breaches: If you breach these terms, we may suspend your code straight away. If the breach can be fixed, we'll tell you what to fix and give you at least 7 days to fix it before we end your participation. If it's serious or can't be fixed, we may end your participation immediately.
• Serious breaches: These include fraud or code misuse, posting your code to a banned channel, making health claims about our products, repeated failure to disclose, and public conduct that we reasonably believe could seriously damage kirri's reputation.
• Closing the program: We may close the program by giving 30 days' notice by email.
• Your commission: When your participation ends, we pay your confirmed balance in full, whatever the amount. Commission on orders placed before your code was deactivated is paid once confirmed. If we end your participation for fraud or code misuse, commission on the orders involved isn't payable.
• Your posts: You don't have to delete existing posts. You must remove your code from your bio and links, and fix or remove any post we ask about because it breaches sections 11 to 14.
• What continues: Sections 9 to 14, 16 to 18 and 21 to 24 continue after your participation ends, for as long as they're relevant.

20.Changes to these terms

• Minor changes: We may make changes that don't reduce your rights, such as fixing errors or updating contact details, by updating this page.
• Other changes: For any other change, we'll email you at least 30 days before it takes effect.
• No backdating: A change doesn't affect commission on orders placed before it takes effect.
• If you don't agree: You can leave before the change takes effect, and we'll pay your confirmed balance in full. If you keep using your code after that date, you accept the change.
• Urgent changes: If the law or a platform's rules require a change sooner, we'll give you as much notice as we reasonably can.

21.Responsibility and liability

• Your consumer rights: Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded.
• Your content: You're responsible for your content and how you share it.
• If you breach: You're responsible for loss, fines or costs we reasonably incur because you breached sections 11 to 14 or 16, or because your content infringed someone else's rights. This is reduced to the extent we caused or contributed to it.
• Indirect loss: Neither of us is liable to the other for indirect or consequential loss.
• Our limit: As far as the law allows, our total liability to you under these terms is limited to the greater of A$500 and the commission and fees paid or payable to you in the 12 months before the claim. This limit doesn't reduce commission or fees we owe you.

22.Your information

• What we collect: Your name, contact details, social media handles, application details, payment and tax details, and the sales your code generates.
• Why: To assess your application, run the program, pay you, meet our tax obligations, prevent fraud and contact you about the program.
• Who sees it: Our team, and service providers that help us run our store, email, customer service, payments and accounting. Some store information outside Australia, including in the United States. We give information to the ATO where the law requires, and we don't sell it.
• Being identified: We may say publicly that you're a Keyholder, for example when we share your content.
• More detail: Our privacy policy on houseofkirri.com explains how to access or correct your information, or make a complaint.

23.Our relationship

• Independent: You're an independent creator, not an employee, partner or agent of kirri.
• No authority: You can't make promises or commitments on kirri's behalf.
• Your choices: You decide what you post and when, within these terms.
• Other brands: You're free to work with other brands, including home-fragrance brands, unless a campaign brief says otherwise. Section 13 still applies to posts that feature kirri.
• Your costs: You're responsible for your own costs and tax.

24.General

• Notices: We'll send notices to the email address you gave us, so please keep it up to date. Send notices to us at [email protected]. An email notice counts as received on the next business day after it's sent, unless the sender gets a message that it wasn't delivered.
• Disputes: If there's a dispute, email the details to the other party first. We'll both try in good faith to resolve it within 30 days before either of us goes to court, unless urgent relief is needed. A small business commissioner, such as the Victorian Small Business Commission, can also help.
• Transfers: You can't transfer your rights under these terms without our written agreement. We may transfer ours to a related company or a buyer of the kirri business, and we'll tell you if we do.
• Whole agreement: These terms, your program settings, any campaign brief and our privacy policy are the whole agreement about the program. If they conflict, a campaign brief applies first for its campaign, then your program settings for the matters they cover, then these terms.
• Invalid terms: If any part of these terms is invalid or unenforceable, it's read down or removed, and the rest still applies.
• No waiver: If either of us doesn't enforce a term straight away, we can still enforce it later.
• Governing law: These terms are governed by the law of Victoria, Australia, and each of us accepts the non-exclusive jurisdiction of its courts.

25.Questions

[email protected] · 1300 731 680